Privacy Policy
Last updated: November 2025
1. Introduction
Cryphoria (“we”, “our”, “us”) operates the website www.cryphoria.io.
We respect your privacy and are committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR) and other applicable laws.
This Privacy Policy explains what data we collect, how we use it, and what rights you have.
2. Data Controller
Cryphoria
Email: hello@cryphoria.io
Website: www.cryphoria.io
Registered in: Austria (EU)
3. Data We Collect
We collect and process only the personal data necessary to provide our digital services, including:
Account and Order Data: name, email address, billing details, order history.
Payment Data: processed securely via third-party providers (e.g., Stripe, PayPal). We do not store credit card details.
Technical Data: IP address, browser type, operating system, and analytics data (via Google Analytics or similar).
Newsletter Data: email address and optional preferences when you subscribe.
4. How We Use Your Data
We use your data for the following purposes:
To process purchases and deliver digital products.
To manage memberships and subscriptions.
To provide customer support and respond to inquiries.
To improve our website and product offerings.
To send newsletters or promotional content (only if you have given consent).
We never sell or rent your data to third parties.
5. Legal Basis for Processing
We process your data under the following legal bases:
Contract performance: to fulfill your order or subscription.
Consent: for newsletters and marketing communications.
Legal obligation: to comply with tax and accounting laws.
Legitimate interest: to maintain website security and prevent fraud.
6. Data Retention
We keep your personal data only as long as necessary:
Order and invoice data: retained for 7 years (as required by Austrian and EU tax law).
Newsletter data: until you unsubscribe.
Technical and analytics data: typically 12–24 months.
7. Third-Party Services
We use carefully selected third-party services to operate the site securely and efficiently. These may include:
WooCommerce (online shop management)
Payment processors (e.g., Stripe, PayPal)
Email marketing (e.g., MailPoet, Mailchimp, or FluentCRM)
Analytics (e.g., Google Analytics, Matomo)
Each third party acts as a data processor under GDPR and complies with appropriate data protection standards.
8. Cookies
Cryphoria.io uses cookies to ensure proper site functionality, improve performance, and analyze traffic.
You can manage or disable cookies through your browser settings.
For detailed information, see our separate Cookie Policy (if applicable).
9. Your Rights (EU GDPR)
As a data subject, you have the following rights:
Right to access your data
Right to rectification (correction)
Right to erasure (“right to be forgotten”)
Right to data portability
Right to restrict or object to processing
Right to withdraw consent at any time
To exercise your rights, contact: hello@cryphoria.io
10. Data Security
We use SSL encryption and secure hosting to protect your personal data.
While no method of online transmission is 100% secure, we take all reasonable measures to prevent unauthorized access, loss, or misuse.
11. International Transfers
Cryphoria may process data using services outside the EU (e.g., analytics or email providers).
In such cases, we ensure adequate protection via Standard Contractual Clauses (SCCs) or equivalent legal safeguards.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be published on this page with the new “Last updated” date.
13. Contact
If you have any questions about this Privacy Policy or your data rights, please contact us:
📧 hello@cryphoria.io
ivacy Policy